Order and Ship Dates
Please note orders are processed within 48 hours if placed between Monday and Friday before 5:00pm (EST). To guarantee this service, please contact a representative at 1-888-522-8246.  Wine clubs will ship at the end of each month.  Members who join prior to the 15th of each month will receive the wines for that respective month.  Members who join after the 15th will not receive wines until the next shipment.

Payment Options
Monthly Payments (Recurring): For recurring wine club memberships, the wines are shipped monthly until cancelled. Your credit card will be run the 15th of each month and you may cancel at any time prior to this date. Once wines are shipped, refunds are not accepted.

Pre-Paid Payments: Pre-paid wine club memberships are shipped monthly for the selected pre-paid term.  Gift wine club memberships are only available on a pre-paid term basis.


Shipping and Handling
Orders within Manhattan will be delivered. UPS ground shipping will be used for most members; these shipments will be charged along with membership and handling fees. FedEx will be used for certain locations; these shipments will be charged monthly by FedEx to the card provided here. Handling costs apply to all orders outside Manhattan and will be charged along with membership and other fees. Shipping and handling rates will vary depending on location and typically fall between $18.00 and $28.00 per month based on standard UPS Ground estimates. Expedited services are available upon request. We cannot ship to P.O. Boxes. Wines are sent monthly (around the 25th of each month) except in the case of extreme temperatures; changes to shipment dates will be based on the discretion of IWM to avoid exposing wines to harmful weather conditions. Special shipping requests can alter costs.

Restrictions:
Shipments to Indiana, Kentucky, Maryland, Illinois, New Hampshire, Pennsylvania, Tennessee, Utah and Washington are limited to non-alcoholic items such as glassware, books, and antique corkscrews. IWM similarly ships non-alcoholic items worldwide and will charge the applicable UPS fees.

Temperature Advisory:
Please note that in order to protect wines from being damaged, IWM will not send shipments via Ground or 2nd Day Air service to areas experiencing extremely inclement weather. If you require an immediate shipment, select Next Day Air service by our selected carrier. Please feel free to contact us at 1-888-522-8246 to discuss your shipping options.

General Terms of Purchase
Any wine sold to you from Italian Wine Merchants is sold in New York and title passes to you, the buyer, in New York. The buyer is solely responsible for shipment of wine. We make no representation concerning your legal rights to ship or receive wine into any state outside New York, and we cannot ship wine to certain states. By placing an order, you authorize us to act on your behalf to engage a common carrier to deliver your order to your selected destination. You must be 21 years or older to buy wine. By placing your order with Italian Wine Merchants you certify under penalty of perjury that you and the recipient are at least 21 years old. When the wine is delivered, the recipient will be required to show identification proving that he or she is at least 21 years old. Italian Wine Merchants is not responsible for errors or omissions. Prices are subject to change due to availability and issue date. These terms apply to all sales and are the basis upon which orders are accepted. They will apply to all future transactions unless stated otherwise in writing.